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Behind the Scenes:
The Making of SonicMemorial.org

The Sonic Memorial Project is a searchable audio archive of immediate, first-person accounts chronicling  Sept. 11 from almost every vantage point, collected by NPR's Lost and Found Sound and the public broadcasting community. The project's impressive site, SonicMemorial.org, was built by Picture Projects, an award-winning interactive documentary company. The site's unique Sonic Browser interface enables users to zoom in and out on specific sounds while ambient audio plays in the background. CyberJournalist.net's Jonathan Dube asked Picture Projects cofounders Alison Cornyn and Sue Johnson about the making of SonicMemorial.org.

CyberJournalist.net:  How and why did you create SonicMemorial.org?

Sue: For the past 8 years we have been creating spaces online for people to share their stories and experiences in an effort to create communities and dialogue around major issues. akaKURDISTAN.com, Re:Vietnam - Stories Since the War, and 360degrees are just a few examples. Our projects tend to exist in the nexus of art, documentary, journalism, and oral history.

Like so many other artists and New Yorkers, we felt a tremendous need to create after 9/11. We had such a strong impulse to lend our skills and talents in whatever way we could. When we met up with the Kitchen Sisters who were just starting The Sonic Memorial Project, it immediately struck us that this was the right thing do, that The Sonic Memorial Project was a perfect fit for us. The Sonic Memorial Project needed not just a website but a place to collect and preserve sounds and stories. And we knew the site had to be meditative and evocative. These stories are so profound, so intense many of them, we knew we had to create the appropriate space in which to listen. That is why we started developing the Sonic Browser.

We were also really fascinated by the challenge of creating a website based on sound. Voices, audio fragments, especially voicemails, are so intimate, they bring you to another place and time so quickly. But, it's unusual to have sound guide us on the web. We are almost always expecting words and images to do that. In the Sonic Browser, we let the visuals-- animated vertical lines of blue and orange-- support the sound. In this way, the stories and documentation of events and people can really come to the fore.

CyberJournalist.net: The Sonic Browser is fascinating. Please elaborate on how it works and what people can do with it.

Sue: Thank you for your kind words. We've been getting great feedback. We were worried that by using Flash that we would leave some people out but it is such a simple plug-in and I think because of the content, people are willing to experiment a bit. We put people in a space with new rules...you need to play a little bit when you enter the space in order to understand how it works. And everyone seems incredibly willing to do that.

It's developed in Flash MX. We created a database to manage all of the sounds that we have been collecting. In the archive you can search them by keywords but in the browser it is a bit more of a journey. The sounds are given to you randomly when you enter the space. We selected some of the most powerful and varied sounds for the browser. You get somewhere between 50 to 200 sounds when you begin (depending on your OS). Each blue line on the screen represents a single sound-- a story, a voicemail, an archival recording, old radio broadcasts. When you rollover the line you get the title of the piece. The lines bend in response to the cursor as you roll across them so the effect is something like strumming them. When you click on the line, the sound loads and begins to play and the line turns into an undulating sound wave.

If you click on a line while the sound is playing you will find more information about the sound. Who recorded it, when, where. In many cases, people have contributed photographs to accompany their sounds. These images appear whenever they are available. Rolling off a line will make the sound fade out.

Not surprisingly, the experience is much more fluid on a fast connection. Modem users can still hear sounds but there is a little more waiting involved.

CyberJournalist.net:  Why did you choose this approach?

Sue: When we developed the Sonic Browser, we intended for it to be a space where people can linger, where people can wander around, explore and reflect as you would in a physical space. We see this as a virtual memorial but a living one that can grow over time as people leave traces of themselves there. We didn't want it to be somber because so many of the stories in the archive are about the life and spirit of the place, people and time. They are glimpses into a microcosm of life preserved precisely because of the events of 9/11. Even now, after months of editing and living with this material we find ourselves spending time wandering through the Sonic Browser, spending much more time there than we ever could have imagined. You never know what you will come across and the stories that we selected for the browser are so diverse-- a voicemail about a woman who found a cricket at the observation deck, ambient recordings of the elevators, a radio broadcast of Philippe Petit who walked a tightrope between the buildings, an interview with the mother of a Mohawk Ironworker, a voicemail from a worker at Fresh Kills.

CyberJournalist.net: How was the Sonic Browser built?

Alison: We developed The Sonic Browser with new-media company dotsperich, with database programming by technologist Julian Bleeker. The front-end of the browser was developed in Flash MX and as the visitor rolls over the vertical lines that move slowly across the screen, they see the title of the sound that is housed by that line and the name of the contributor. When the line is clicked, the audio begins to buffer and stream, called from the database archive of sound (a MySQL database on a Tomcat server). There are almost 1000 sounds in the archive to date, between 50 and 200 are accessible via the browser. The next version of the Browser (2.0) gathers related sounds that cluster around a theme/concept such as: weddings, elevators, daredevils, voice-mails, music.

Prior to programming, the browser went through many conceptual and design iterations. When we began development, we met with a group of computer users that get together every month at the Associated Blind on West 23rd Street in NYC. We asked these tech savvy blind folks for advice about navigating through sounds about the WTC and events of 9-11. At the time we were considering an interface that was just empty -­ black -­ where all cues were aural. After the meeting, we realized that we were headed down the wrong path as most blind computer-users depend upon in-depth titling and text descriptions.

We went through many more design iterations before we finally settled on a simple interface of lines to evoke the spirit of the buildings without being literal. These delicate moving vertical lines so readily transform into sound waves, representing both the place and the sound. What better metaphor than sound waves to capture, release and share what can no longer be held -- almost like echoes and reverberations from the period before the buildings existed, the lives they housed, and the day they fell.

CyberJournalist.net:  How do you suggest that users, particularly those less familiar with interactive features such as this, use the Sonic Browser to get the most out of it?

Alison: We wanted to create a graceful and open space for all these sounds so visitors could experience stories in an immersive way. Explore, experiment and listen. As far as we know, you can¹t break the Sonic Browser. We hope that people aren¹t afraid to download and install the latest Flash plug-in. It¹s a tiny file and provides tremendous entrée to some really innovative programs on the web. Once you enter the Browser you get some quick animated instructions, so hopefully that helps newcomers. In the Browser, we hope that visitors will spend time "strumming" the lines to browse the sounds they house, clicking on those that they would like to hear. We encourage visitors to the site to take the time to contribute their own stories as well as to listen.

CyberJournalist.net:  In what ways do you think that the Sonic Browser and the rest of the site give listeners a different experience from what they might get from listening to the Sonic Memorial segments on NPR?

Alison: As well as being listeners on the site, people can take part in shaping this living and growing memorial to 9-11. We hope that listeners will realize that they are also story-tellers and will contribute their own sounds - archival and personal recordings, poems, thoughts, captured ambience, songs and, always, stories. In a way, what "Here is New York ­ A Democracy of Images" is for photographs, the Sonic Memorial is for sound. And the archive will continue to grow.

Each of our online documentaries is an experiment of sorts. Beyond the challenges of honoring the content, what is the current technology capable of? How much time will people spend there? How long should an audio file be? How DOES a web listening experience differ from listening to the radio? In the Sonic Browser the experience is non-linear. By exploring and listening to fragments of sound, often in unexpected juxtapositions, and by interacting with the interface, the listener becomes a participant in shaping their own experience of a story. And the experience will be different each time.

The site gives the Sonic Memorial segments on NPR another space and time in which to be heard, extending the life and reach of the broadcasts. The web is a wonderful space to house contextual documents, background information and resources. Images of the Ironworkers, the Building Stewardesses and early photos of Radio Row can be found in the "Stories" section, In "For Educators" the online curriculum is a great resource for teachers. The "Timeline" provides a glimpse into the history of the location, the buildings and the events that took place there. "Add a Sound" provides a place for visitors to do just that ­ with a form to upload a digital file and the toll free number to leave voicemail sounds and stories. And the "Archive" provides searchable access to all of the contributed sounds. With each online documentary we produce, we attempt to provide multiple entryways to accommodate different modes of exploring and learning.

© 2000-2003 Jonathan Dube, CyberJournalist.net
No material on this site may be reprinted without the expressed written consent of Jonathan Dube and individual authors.