The pitfalls of registration

Since The Philadelphia Inquirer started online registration in March, about 10 percent to 15 percent of the 300,000 registrations to date have bad e-mail addresses, Fred Mann, general manager of Philly.com, told AP. He said the complaints generally fell into three categories: People who had technical problems, those who objected to giving out personal information, and those who "railed that we were pigs and were 'ruining the Internet!'"

"We helped the first group through it. We reassured most all of the second group with a strong privacy policy. The third group still doesn't like it and I presume many of them did not register with us," he said.

Jun 17, 2004 | E-MAIL | SAVE | PRINT | PERMALINK | DISCUSS(0)

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