Times readers got 42,384 e-mail responses in past year

In the first year of Daniel Okrent's service as New York Times Public Editor (Dec. 1, 2003 to Dec. 1, 2004, he received 88,075 e-mail messages, according to The New York Times' internal newsletter, TimesTalk.

"Of these, 42,012 were spam and from Nigerian billionaires; 8,981 went unanswered beyond an autoresponse because they were not directly related to Times coverage and were simple thank-you’s, copies of missives to the White House or adorations of profanity."

"Times readers, however, received at least 42,384 e-mail responses to queries about the paper and its coverage and 146 hard-copy letters. And Times staff members made themselves available, on deadline or not, for more than 7,942 messages inspired by readers’ queries."

Jul 23, 2005 | E-MAIL | SAVE | PRINT | PERMALINK | DISCUSS(0)

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