Lessons in managing online community
At the J-Lab Citizens Media Summit at the Online News Association conference, Barry Parr, editor of Coastsider.com, says his community has about 30,000 people in the Bay Area.
His original vision was to create a Slashdot for the coast, with people contributing links and stories. But that did not work - "We could not get people to contribute."
So he ended up writing most of the stories himself. He learned in the process a lot about the shortcomings in the local newspaper's coverage of the local area. He also says he's only able to make this work because he has a very flexible job.
He says he's learned a lot of lessons about managing online community.
No one is allowed to attack anyone else.
All reader comments are reviewed before publication. They did this after someone published something libelous and, for a brief period, it was the top result on Google when you search for the libeled person's name.
"I learned my lesson....That was really disturbing."
Also requiring people to include full names.
"This is a community and I expect people to treat each other as though they will meet that person on the street, because they will."
Oct 05, 2006 | E-MAIL | SAVE | PRINT | PERMALINK | DISCUSS(0)
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